Errors

In this guide, we will talk about what happens when something goes wrong while you work with the API.

You can tell if your request was successful by checking the status code when receiving an API response.


Status codes

Here is a list of the different categories of status codes returned by the Video Jungle API. Use these to understand if a request was successful.

  • Name
    2xx
    Description

    A 2xx status code indicates a successful response.

  • Name
    4xx
    Description

    A 4xx status code indicates a client error — this means it's a you problem.

  • Name
    5xx
    Description

    A 5xx status code indicates a server error — you won't be seeing these.


Error types

Whenever a request is unsuccessful, the Video Jungle API will return an error response with an error type and message. You can use this information to understand better what has gone wrong and how to fix it. Most of the error messages should be helpful and actionable. If they're not, you should let us know.

Here is a list of the two error types supported by the Video Jungle API — use these to understand what you have done wrong.

  • Name
    api_error
    Description

    This means that we made an error, we have monitoring and will take a look.

  • Name
    invalid_request
    Description

    Be sure to take a look at the matching API endpoint in the OpenAPI spec.

Error response

{
  "type": "api_error",
  "message": "No way this is happening!?",
  "documentation_url": "https://docs.video-jungle.com/errors/api_error"
}

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